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2012 Nexus 7 Discussion Forums (1st Generation) => Nexus 7 Help => Topic started by: Marskell on October 14, 2012, 04:56:21 AM
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Okay so i bought my new nexus 7 very happy with it then i press auto Brightness and the screen just goes completely black i have gone around to the other forums and they are no HELP i have tried getting a LED light no hope normal light sun like nothing it is still working because i am still getting notification have restarted and get to Google then goes black i have tried to do a factory reset but after i press recovery mode nothing very frustrating and to top it off i have the standard screen problem where it is bulging and not flat and slim bad start for this tablet..........???
Please Help
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With several problems I would recommend contacting Google for a replacement.
The reason you can't boot to recovery is because there is a bug in the Android 4.1.1, it has been fixed in 4.1.2 though.
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With several problems I would recommend contacting Google for a replacement.
The reason you can't boot to recovery is because there is a bug in the Android 4.1.1, it has been fixed in 4.1.2 though.
do I contact Google or Harvey Norman as i bought the N7 yesterday from there
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do I contact Google or Harvey Norman as i bought the n7 yesterday from there
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I'm not sure, I live in the UK and consumer rights are different.
Start with the point of sale, you'll get an answer whether they will or if it's up to Google.
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I would return it to the retailer if it fits into their policy. Exchange it for another.
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Since you bought it yesterday, I'd go back to the retailer, but they may still direct you to Google, as they typically do. Out of curiosity, were you trying to root it? If so, you want to make sure you relock the boot loader, and unroot, because if it does have to go back, Google will not honor the warranty if these items were done.