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2012 Nexus 7 Discussion Forums (1st Generation) => Nexus 7 Ordering and Shipping => Topic started by: comiskeybum on July 14, 2012, 05:33:47 PM

Title: Tracking info thread
Post by: comiskeybum on July 14, 2012, 05:33:47 PM
Hey guys,

Has anyone received any REAL tracking info yet?  I got my notification late last night but it hasnt updated to show anything.  I still get the "UPS has no record" message which i know is normal in the first hours of shipment.

Just wondering if anyone has gotten any real info like a delivery date yet.

I am really really hoping to see it delivered Monday on my day off.  I live in Indiana. 
Title: Re: Tracking info thread
Post by: Undo on July 14, 2012, 08:43:46 PM
I got the email from Google after midnight on Saturday morning. I assume that means even if the package is at a UPS facility, there will be no tracking update until Monday morning when UPS opens for business. I highly doubt the package is in transit since there has been no such update. I don't expect to receive it until Wednesday, or possibly Tuesday afternoon.
Title: Re: Tracking info thread
Post by: samalex on July 15, 2012, 08:08:25 AM
I have my tracking number but UPS says the package hasn't made it to their facility yet so delivery date can be set.  I agree that I probably wont get mine until Tuesday or Wednesday :-/
Title: Re: Tracking info thread
Post by: Don on July 15, 2012, 09:46:13 AM
This is what UPS shows since Friday night when I was notified by Google.
UPS could not locate the shipment details for your request. Please verify your information and try again later.

I talked to a buddy that used to work at UPS and he says they "keep it moving" so I am guessing that it hasn't left the Google facility yet :(
Title: Re: Tracking info thread
Post by: birdastrompgman on July 15, 2012, 09:53:38 AM
I got my tracking number Saturday morning at 2:14 a.m.  My N7 should have gotten loaded on a truck and made it out of the distribution center Saturday.  If Asus and Google shipped my N7 from a west coast or southwest UPS facility, there's a good chance it made it to my local UPS office Saturday.  UPS doesn't work Sundays (today), so I'm hoping I'll get mine on Monday. 
Title: Re: Tracking info thread
Post by: Don on July 15, 2012, 10:51:14 AM
I got my tracking number Saturday morning at 2:14 a.m.  My N7 should have gotten loaded on a truck and made it out of the distribution center Saturday.  If Asus and Google shipped my N7 from a west coast or southwest UPS facility, there's a good chance it made it to my local UPS office Saturday.  UPS doesn't work Sundays (today), so I'm hoping I'll get mine on Monday.

What message do you get when you try to track?
Title: Re: Tracking info thread
Post by: samalex on July 15, 2012, 02:34:44 PM

What message do you get when you try to track?

Here's what UPS shows for mine:
A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.

I hope to know more tomorrow.
Title: Re: Tracking info thread
Post by: birdastrompgman on July 15, 2012, 10:21:15 PM
Don,

I get the same message as Samalex.  My speculation may be a WAG, but the Bay Area is the second largest port for Asian import entries, and Los Angeles is #1.  Assuming Asus makes the N7 in the Philippines or China, N7 shipments will enter one of those two ports, and be stored in an Asus or Google warehouse.  Google and Asus HQs are both in the Bay Area, in Mountain View and Fremont, CA, respectively.  The main UPS distribution facility in the Bay Area is in Oakland, CA, 40 minutes from me.

So, it's a good guess my N7 is in my local UPS station already, and will be on my doorstep tomorrow.
Title: Re: Tracking info thread
Post by: stinkyjak on July 16, 2012, 12:43:31 AM
I guess those of us on the east coast aren't as important. I have not received any tracking info and I ordered shortly after announced on the 27th.  So bummed. As long as it is here by Wednesday it will still be within the original 2-3 weeks... and I will still be happy. I will be happy no matter what, the moment I have a fully functional 16GB N7 in my hands. I just wish it was as soon as everyone else's... I would think I was one of the first(hundred) to order, so why not one of the first to ship.  ???
Title: Re: Tracking info thread
Post by: Drew on July 16, 2012, 01:38:53 AM
Stinkyjak,

That doesn't sound right.  I ordered 6/27 a little after noon and received notice Friday.

Make sure your email address is right and then call them 855 836-3987

They are sending the notices out in big batches but people that ordered after 7/5 have already received notice.  Hope you get some good news soon!
Title: Re: Tracking info thread
Post by: S.Prime on July 16, 2012, 03:15:18 AM
Could it possibly be due to region? I ordered 06Jul2012 and am on the East Coast and have had no notification as well.
Title: Re: Tracking info thread
Post by: comiskeybum on July 16, 2012, 05:10:25 AM
My info has been updated to "shipped on 7/11/12"  under 2nd day Air. But nothing else has updated yet. I'm thinking around 9am things will update a lot. If it did ship on the 11th I should have it today.
Title: Re: Tracking info thread
Post by: Diver4242 on July 16, 2012, 05:30:42 AM
I'm in NJ and I ordered 6/27 at 1:29pm and I got my tracking email on Friday. Just this morning it changed to the 'label has been created' thing, so I'm hoping to get some real info shortly, as their systems get spun up this morning.
Title: Re: Tracking info thread
Post by: kyoo on July 16, 2012, 07:17:37 AM
i think that's just how ups works until likea business day or two after the company gives it to ups
Title: Re: Tracking info thread
Post by: Don on July 16, 2012, 07:49:05 AM
Google/UPS yur killin me............
I can pray and eat jellybeans all day but I don't think it is going to arrive until Tues grrrrrrrrrrrrr

Shows I was billed/shipped 11July.....
Title: Re: Tracking info thread
Post by: comiskeybum on July 16, 2012, 07:53:24 AM
Google/UPS yur killin me............
I can pray and eat jellybeans all day but I don't think it is going to arrive until Tues grrrrrrrrrrrrr

Shows I was billed/shipped 11July.....
same here. If we were gonna get it today we should have something with today's date on it by now. Google really screwed this up.
Title: Re: Tracking info thread
Post by: Don on July 16, 2012, 08:10:19 AM
Google/UPS yur killin me............
I can pray and eat jellybeans all day but I don't think it is going to arrive until Tues grrrrrrrrrrrrr

Shows I was billed/shipped 11July.....
same here. If we were gonna get it today we should have something with today's date on it by now. Google really screwed this up.

What I read into the UPS message is that it hasn't even left the Google facility, dubya tee eff
Title: Re: Tracking info thread
Post by: Diver4242 on July 16, 2012, 08:13:17 AM
My tracking info just got updated and shows it in Louisville, KY and will be delivered here in NJ tomorrow (16gig model).
Title: Re: Tracking info thread
Post by: comiskeybum on July 16, 2012, 08:14:56 AM
When was yours shipped diver?
Title: Re: Tracking info thread
Post by: Don on July 16, 2012, 08:17:10 AM
My tracking info just got updated and shows it in Louisville, KY and will be delivered here in NJ tomorrow (16gig model).

I am glad somebody is getting notified.  Have fun with the tab  :D
Title: Re: Tracking info thread
Post by: samalex on July 16, 2012, 08:43:01 AM
WOOHOO, it's on its way and should be in my hands tomorrow evening.

(http://i.imgur.com/UYTSKl.png) (http://imgur.com/UYTSK)
Title: Re: Tracking info thread
Post by: radiocycle on July 16, 2012, 08:57:21 AM
This morning my info had been 'updated' to say, estimated delivery Thursday July 19th.  Not as quick as I was hoping for but oh well....
Title: Re: Tracking info thread
Post by: comiskeybum on July 16, 2012, 08:59:02 AM
Mine will be here tomorrow according to my info now.  That sucks because I work until 7pm.  It does not say signature required so Im guessing they will leave it at the door. 

Was really hoping I would have it today.  Lame
Title: Re: Tracking info thread
Post by: samalex on July 16, 2012, 09:03:51 AM
I wonder if I can somehow tell UPS I want to do a local pickup, the UPS distribution center isn't too far from my work, but I live across town so it'd be simpler for me to pick it up there during lunch then wait until tomorrow evening and hope that no one messes with it. 

But Radiocycle, the 19th???  Sheesh, where do you live?  Most everyone I've heard from has the 17th like me.
Title: Re: Tracking info thread
Post by: birdastrompgman on July 16, 2012, 09:07:46 AM
I just got the same info as diver and samalex.  My N7 is in Louisville, KY and will be delivered by COB tomorrow.
Title: Re: Tracking info thread
Post by: comiskeybum on July 16, 2012, 09:08:24 AM
Looks like you can sign up for UPS my choice and you can tell it you dont want to sign for it and you can also change the destination. 
Title: Re: Tracking info thread
Post by: radiocycle on July 16, 2012, 09:11:52 AM
No wait!  I just double checked and now it says like yours samalex... cool! Tomorrow afternoon it is! Yes!!!
Title: Re: Tracking info thread
Post by: coolbreeze on July 16, 2012, 09:22:55 AM
No wait!  I just double checked and now it says like yours samalex... cool! Tomorrow afternoon it is! Yes!!!

Very cool surprise. Glad it worked out for you!
Title: Re: Tracking info thread
Post by: comiskeybum on July 16, 2012, 09:29:39 AM
I just chatted with UPS support and he said a signature is not required but its up to the driver to leave it or not.  He said leave a note on your door if you are affraid the driver wont leave it. 
Title: Re: Tracking info thread
Post by: samalex on July 16, 2012, 09:34:21 AM
I just chatted with UPS support and he said a signature is not required but its up to the driver to leave it or not.  He said leave a note on your door if you are affraid the driver wont leave it.

My neighborhood for the most part is safe, but with it being summer there are more kids roaming the neighborhood so figured better safe than sorry.  I might leave a note none the less, but what'll suck is I'll either have to pick it up at like 9pm at the UPS distribution center when the truck gets back or pick it up on Wednesday.  Might just take my chances and see if they drop it off early enough for me to get it during lunch.
Title: Re: Tracking info thread
Post by: Don on July 16, 2012, 10:06:27 AM
Just rechecked UPS, my sight picture is Tues EOD.
Looks like early quit tomorrow.
Hope the charge time is short :P
Title: Re: Tracking info thread
Post by: bradyfix on July 16, 2012, 10:09:18 AM
Got a final confirmation from UPS, "in transit" Tuesday by end of day.
Title: Re: Tracking info thread
Post by: bradyfix on July 16, 2012, 10:11:36 AM
Just rechecked UPS, my sight picture is Tues EOD.
Looks like early quit tomorrow.
Hope the charge time is short :P
don't care, will be on it while charging.(still will have plenty of cycles left to Max battery.
Title: Re: Tracking info thread
Post by: kyoo on July 16, 2012, 10:28:41 AM
Just rechecked UPS, my sight picture is Tues EOD.
Looks like early quit tomorrow.
Hope the charge time is short :P
don't care, will be on it while charging.(still will have plenty of cycles left to Max battery.

OT but could you elaborate on the cycles to max battery?
Title: Re: Tracking info thread
Post by: Puce Moose on July 16, 2012, 10:33:41 AM
Yep, same situation for me; expected delivery by end of day Tuesday. Tomorrow it is!
Title: Re: Tracking info thread
Post by: Diver4242 on July 16, 2012, 10:35:39 AM
hey comiskeybum my ups info looks the same as samalex's - in KY and delivery to me in NJ by EOD tomorrow.
Title: Re: Tracking info thread
Post by: pduffer on July 16, 2012, 10:53:20 AM
I ordered on the 3rd and still haven't received any shipping info.  I live right in the middle of Kansas.  Hopefully I'll hear something later today and receive it on Thursday.
Title: Re: Tracking info thread
Post by: Don on July 16, 2012, 11:43:31 AM
Mines shipping from KY also, are they only being shipped from KY??
I just thought that since AZ was closer to mountain view CA, it would be sent from there.
Title: Re: Tracking info thread
Post by: samalex on July 16, 2012, 11:48:05 AM
Google/UPS yur killin me............
I can pray and eat jellybeans all day but I don't think it is going to arrive until Tues grrrrrrrrrrrrr

Shows I was billed/shipped 11July.....

When did you place your order?  I wonder if they're sending them in sections depending on when it was ordered.  Also did you order a case/cover with it?  Someone on G+ said he ordered his N7 on June 27th with a case, but it was held up due to that. 
Title: Re: Tracking info thread
Post by: Don on July 16, 2012, 12:06:20 PM
Google/UPS yur killin me............
I can pray and eat jellybeans all day but I don't think it is going to arrive until Tues grrrrrrrrrrrrr

Shows I was billed/shipped 11July.....

When did you place your order?  I wonder if they're sending them in sections depending on when it was ordered.  Also did you order a case/cover with it?  Someone on G+ said he ordered his N7 on June 27th with a case, but it was held up due to that.

I ordered 16GB on 27Jun, case was not an option to order. location Phx AZ
Title: Re: Tracking info thread
Post by: stinkyjak on July 16, 2012, 12:17:59 PM
I too ordered my 16GB N7 with the case.  I still have no tracking number or charge on my CC. I have my original order confirmation email but nothing else. I contacted Google today to see if something was wrong with my order and they said my order was valid and to be  included in the first wave of shipments. Why do I still have no tracking or charge?

 My order was placed "Order date: Jun 27, 2012 2:11 PM EDT"
Title: Re: Tracking info thread
Post by: samalex on July 16, 2012, 01:33:49 PM
I too ordered my 16GB N7 with the case.  I still have no tracking number or charge on my CC. I have my original order confirmation email but nothing else. I contacted Google today to see if something was wrong with my order and they said my order was valid and to be  included in the first wave of shipments. Why do I still have no tracking or charge?

 My order was placed "Order date: Jun 27, 2012 2:11 PM EDT"

I've heard of at least two other people in other forums who ordered the N7 with a case and still have no confirmation on delivery yet, so I'd guess it's due to the case.  It'd be interesting to see if anyone else ordered a case and whether or not they've gotten a conformation email yet from UPS.
Title: Re: Tracking info thread
Post by: StrongAndUnited on July 16, 2012, 03:10:04 PM
I also ordered mine with a case Order date: Jun 27, 2012 2:56 PM EDT and still nothing, i should have waited on the case, better be a damn nice case!
Title: Re: Tracking info thread
Post by: samalex on July 16, 2012, 03:13:54 PM
I also ordered mine with a case Order date: Jun 27, 2012 2:56 PM EDT and still nothing, i should have waited on the case, better be a damn nice case!

No kidding :) I just found a couple of other posts on androidcentral.com where people who ordered the case haven't received a delivery notice yet either :-/  I don't remember a case being an option, but maybe they were on the 27th and pulled by the time I ordered mine on the 29th. 
Title: Re: Tracking info thread
Post by: StrongAndUnited on July 16, 2012, 04:00:39 PM
This whole experience has been a headache. I have a Gamestop 15 minutes from my house, could of had my tab last Friday. Now people who didn't order the case are going to get theirs before me. Have even seen a couple posts from people who have seen them for sale at retail stores for just anybody to walk in and buy. Google really dropped the ball on this one.
Title: Re: Tracking info thread
Post by: pduffer on July 16, 2012, 05:34:47 PM
I'm wondering if they might be shipping by last name in alphabetical order?  Could account for why I haven't received shipping notice yet, last name starts with W.
Title: Re: Tracking info thread
Post by: birdastrompgman on July 16, 2012, 09:55:46 PM
Who knows what their criteria were?  I thought the first shipment wave would have been early orders, but some mid-July pre-orders shipped today. 

I feel bad for those of you who still haven't heard shipment information.  It does sound like those who ordered cases from Google Play will get late shipment.

Update on my shipment: My N7 arrived in Oakland, 40 miles from me, at 5:05 p.m. local time today.
Title: Re: Tracking info thread
Post by: comiskeybum on July 17, 2012, 06:44:36 AM
Got mine and playing with it now until I go to work
Title: Re: Tracking info thread
Post by: coolbreeze on July 17, 2012, 06:54:01 AM
Got mine and playing with it now until I go to work

Good for you. Have fun!
Title: Re: Tracking info thread
Post by: Don on July 17, 2012, 08:08:53 AM
Tracking shows mine is "Phoenix, AZ, United States    07/17/2012    4:19 A.M.    Out For Delivery" hopefully sooner than later, going home soon as it arrives :P
Title: Re: Tracking info thread
Post by: birdastrompgman on July 17, 2012, 08:32:51 AM
Mine is also "Out For Delivery" this morning.  I'm retired, so I'll be home when the delivery truck shows up.

Location   Date   Local Time   Activity
Concord, CA, United States    07/17/2012    5:44 A.M.   Out For Delivery
Oakland, CA, United States    07/17/2012    1:44 A.M.   Departure Scan
Oakland, CA, United States    07/16/2012    7:50 P.M.   Arrival Scan
07/16/2012    7:31 P.M.   Departure Scan
07/16/2012    5:05 P.M.   Arrival Scan
Louisville, KY, United States    07/16/2012    3:50 P.M.   Departure Scan
07/16/2012    10:33 A.M.   Origin Scan
United States    07/09/2012    4:36 P.M.   Order Processed: Ready for UPS
Title: Re: Tracking info thread
Post by: radiocycle on July 17, 2012, 09:09:47 AM
OFD and left San Luis Obispo at 07:09, Yea!
Title: Re: Tracking info thread
Post by: birdastrompgman on July 17, 2012, 12:09:24 PM
Mine arrived ~10 a.m.  UPS didn't even ring my doorbell.  I opened the door, and there it was.
(http://i1179.photobucket.com/albums/x397/BestmpgxB/2012/IMG_1583Small.jpg)
Title: Re: Tracking info thread
Post by: radiocycle on July 17, 2012, 12:27:58 PM
Mine arrived ~10 a.m.  UPS didn't even ring my doorbell.  I opened the door, and there it was.
([url]http://i1179.photobucket.com/albums/x397/BestmpgxB/2012/IMG_1583Small.jpg[/url])


Most Excellent!  A pic and everything, lucky you!

r
Title: Re: Tracking info thread
Post by: samalex on July 17, 2012, 12:31:08 PM
Mine arrived ~10 a.m.  UPS didn't even ring my doorbell.  I opened the door, and there it was.

COOL!  Mine is still showing "Out for delivery".  I ran some errands during lunch and kept checking the UPS site while I was out, but it hasn't been dropped off yet -- at least according to the UPS site.  So maybe by the time I get home or possibly early evening I'll have it.

Sam
Title: Re: Tracking info thread
Post by: Zell on July 17, 2012, 04:14:48 PM
Mine arrived ~10 a.m.  UPS didn't even ring my doorbell.  I opened the door, and there it was.

COOL!  Mine is still showing "Out for delivery".  I ran some errands during lunch and kept checking the UPS site while I was out, but it hasn't been dropped off yet -- at least according to the UPS site.  So maybe by the time I get home or possibly early evening I'll have it.

Sam

All of the above for me.  You and I are on the same page today.   
Title: Re: Tracking info thread
Post by: Zell on July 17, 2012, 04:18:40 PM
That UPS truck must be full of N7's today because UPS's website still lists mine as still on the truck for delivery. ;D
Title: Re: Tracking info thread
Post by: StrongAndUnited on July 17, 2012, 04:22:53 PM
Well good sign I hope. My bank account is suspiciously showing an available balance that is exactly the amount of my Google order less than my actual balance. Still doesn't officially show Google taking the money, nor have I received the email. Getting closer though, I'm hoping I get mine shipped before you can walk into Walmart and buy one........
Title: Re: Tracking info thread
Post by: StrongAndUnited on July 17, 2012, 04:23:48 PM
I guess I should've also stated I ordered the 16 GB with the case.
Title: Re: Tracking info thread
Post by: stinkyjak on July 17, 2012, 05:49:09 PM
I too ordered my 16GB N7 with the case.  I still have no tracking number or charge on my CC. I have my original order confirmation email but nothing else. I contacted Google today to see if something was wrong with my order and they said my order was valid and to be  included in the first wave of shipments. Why do I still have no tracking or charge?

 My order was placed "Order date: Jun 27, 2012 2:11 PM EDT"

Pending charges   $302.79

I am getting very happy. Still no email/tracking number. But this can't be a bad thing. So stoked!!!
Title: Re: Tracking info thread
Post by: StrongAndUnited on July 17, 2012, 06:40:47 PM
Hello,

We wanted to send you an update on your Nexus 7 pre-order. We’ve had incredible demand for the new tablet and are shipping them as quickly as possible. If you placed your order by July 11, it will ship this week and we’ve upgraded to overnight shipping so it arrives sooner. Orders placed after July 11, will ship next week with overnight shipping.

If you’d like more detailed information on device shipments, please reference our online Help Center http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2667319 Thanks for your patience. Your Nexus 7 will be on its way soon.

The Google Play Team

© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this mandatory email service announcement to update you on your Nexus 7 product pre-order.
Title: Re: Re: Tracking info thread "Important Update"
Post by: S.Prime on July 17, 2012, 07:15:56 PM
Hello,

We wanted to send you an update on your Nexus 7 pre-order. We’ve had incredible demand for the new tablet and are shipping them as quickly as possible. If you placed your order by July 11, it will ship this week and we’ve upgraded to overnight shipping so it arrives sooner. Orders placed after July 11, will ship next week with overnight shipping.

If you’d like more detailed information on device shipments, please reference our online Help Center [url]http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2667319[/url] ([url]http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2667319[/url]) Thanks for your patience. Your Nexus 7 will be on its way soon.

The Google Play Team

© 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this mandatory email service announcement to update you on your Nexus 7 product pre-order.


I received the same email. Click on the link to get detailed information by country. For example all 16 gig US orders placed by 11Jul2012 should ship by the 19th with 1 day shipping,  so look to have it by Friday. It is good to see that Google has listened to consumer concerns.

Title: Re: Tracking info thread
Post by: StrongAndUnited on July 18, 2012, 04:45:04 PM
Walked outside and there was my Nexus. UPS never rang the bell and the dogs never barked (ninja UPS driver). Checked my email and still nothing from Google. Checked spam and there it was. If you haven't got it yet check there, I would have never thought it would end up in my spam folder. UPS showed it took 13hrs to get here. Has been outside the door for 5hrs..... I've got lost time to make up for! I hope everyone else is getting theirs today also!