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2012 Nexus 7 Discussion Forums (1st Generation) => Nexus 7 Help => Topic started by: Jacob1900 on December 03, 2012, 07:24:22 AM

Title: Dead after 4.2.1 update followed by Add User Account
Post by: Jacob1900 on December 03, 2012, 07:24:22 AM

Hi,

Performed the downloaded 4.2.1 upgrade. All went fine.
Followed the New User procedure. All went fine.
Shut down. 

NOT able to startup since shut down   :(
Even not able to start recovery mode.
Also not able to charge battery.

Any help welcome.

thanks.

Jacob

Title: Re: Dead after 4.2.1 update follewed by Add User Account
Post by: JayJ on December 03, 2012, 07:40:38 AM

Try holding the power button for 30 second...

Title: Re: Dead after 4.2.1 update followed by Add User Account
Post by: bjs229 on December 03, 2012, 09:52:32 AM

Jayjs advice should get you going. If not,
I thought I read something about plugging into a computer and then pulling the cord when having the charging issue.

Nexus 7/32 Tapatalk HD

Title: Re: Dead after 4.2.1 update follewed by Add User Account
Post by: Jacob1900 on December 03, 2012, 04:43:26 PM

Thanks for the suggestions. Tried everything.
Pushing power for minutes, volume down and power for decades  ::), but nothing.
Also while coupled to PC no interaction at all.
Try to find kind fellow Nexus 7 user to use the battery.

But  RIP for my precious i guess.

Jacob

Title: Re: Dead after 4.2.1 update follewed by Add User Account
Post by: S.Prime on December 03, 2012, 05:11:36 PM

@Jacob1900

bjs229's suggestion has reportedly worked if you have some start up activity that freezes. The procedure is the connect the tablet to your PC by the usb cable and then power on the Nexus 7. Before the start up freeze you pull the usb cable and then press and hold the power button on the Nexus 7 until it shuts down. Then connect the Nexus 7 to a charger and try for a normal start up.

If you have no start up activity, it is time for an RMA.

Good Luck and keep us posted.

Title: Re: Dead after 4.2.1 update follewed by Add User Account
Post by: bjs229 on December 03, 2012, 11:05:09 PM

Thanks Prime for the clarification.  Jacob .Sorry to hear. If this doesn't work ,Please let us know how the replacement situation goes.

Sent from my Nexus 7 using Tapatalk 2