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Nexus 7 Google Play Store And Other Content Forums => Nexus 7 Apps => Topic started by: YoshiDrei81601 on December 12, 2012, 09:41:15 PM

Title: Help ME :-P
Post by: YoshiDrei81601 on December 12, 2012, 09:41:15 PM

My Play Store app has been force closing when opened. I cannot download or update apps now. WHAT SHOULD I DO???

Title: Re: Help ME :-P
Post by: JayJ on December 12, 2012, 10:40:17 PM

Go to Apps and clear data...

Settings> Apps> All tab> Google Play Store> Clear data...

Did that work??

Sent from my 32GB Nexus 7 using Tapatalk 2©

Title: Re: Help ME :-P
Post by: YoshiDrei81601 on December 13, 2012, 11:45:16 PM

I already tried that:'(

Title: Re: Help ME :-P
Post by: JayJ on December 14, 2012, 01:48:57 AM

Once you've cleared the data did you try force closing the app?

The other option is to uninstall the updates, clear cache and data, reboot and try Play Store.
There are other fixes but your not rooted so these will not work...

Title: Re: Help ME :-P
Post by: S.Prime on December 14, 2012, 04:14:45 AM

I would say that you are about to the point of a factory reset.

IT Service Professional - I Just Want a Device to Be Productive

Title: Re: Help ME :-P
Post by: loociddreemr on December 14, 2012, 11:25:39 AM

Before a factory reset, remove your Google account from the device and then add it again. I have seen this correct the issue before

Sent From my Razr Maxx (iKReaM.NeW.ErA.1.0.4) via Tapatalk 2

Title: Re: Help ME :-P
Post by: S.Prime on December 14, 2012, 12:22:33 PM

Quote from: loociddreemr on December 14, 2012, 11:25:39 AM

Before a factory reset, remove your Google account from the device and then add it again. I have seen this correct the issue before

Sent From my Razr Maxx (iKReaM.NeW.ErA.1.0.4) via Tapatalk 2

One note on loociddreemr's suggestion to remove your Google account. If your tablet will not accept your Google account after you have deleted it, shut down the tablet and restart it and it should accept it after rebooting.

Title: Re: Help ME :-P
Post by: fxsarge on December 14, 2012, 02:45:29 PM

Also try removing play store updates

Title: Re: Help ME :-P
Post by: YoshiDrei81601 on December 15, 2012, 12:21:06 AM

Thanks guys  ;), I will try all of those later. -Yoshi-