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2012 Nexus 7 Discussion Forums (1st Generation) => Nexus 7 General Discussion => Topic started by: gapcdr on December 16, 2012, 08:32:03 AM
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Help, my Nexus 7 won't power up. Also, There is no reaction on it when I plug in the charger. This just happened, The device is about 3 months old.
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UPDATE! Problem solved. I called Google Play Support on Sunday Morning at 9:45, it was answered by an American call center, and he walked me through the simple fix. It seems that I had let the battery completely discharge and the unit went into DEEP SLEEP. I plugged in the power adapter and held the power button in for about 25 seconds and it cane back to life.
Thank you support - I am impressed.
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Glad to hear you are back up and running.
Sent from my Nexus 7 using Tapatalk 2
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UPDATE! Problem solved. I called Google Play Support on Sunday Morning at 9:45, it was answered by an American call center, and he walked me through the simple fix. It seems that I had let the battery completely discharge and the unit went into DEEP SLEEP. I plugged in the power adapter and held the power button in for about 25 seconds and it cane back to life.
Thank you support - I am impressed.
I had this happened to me before and that's why I posted a note stating that the Nexus 7 should have a power light indicator because I thought my cords maybe bad.
Sent from my Nexus 7 using Tapatalk 2
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I believe the nexus has a power light indicator . when you plug it in the screen shows a charging battery graphic.
Sent from my Nexus 7 using Tapatalk 2
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Hard-to-boot-behavior can also happen if you put the Nexus 7 to sleep with flash memory connected and in use, and remove the memory adapter before waking it.
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Thanks for sharing. This little gem of info is something I would definitely panic without. Also glad it all worked out for you. :)