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2012 Nexus 7 Discussion Forums (1st Generation) => Nexus 7 Help => Topic started by: midi24 on January 20, 2013, 07:51:09 AM

Title: system message
Post by: midi24 on January 20, 2013, 07:51:09 AM
When I switch on my nexus 7 it gives me the message.

unfotunately the process com.google.process.gapps has stopped.

I have also noticed that my google play store app is not working.
Does anyone know what this means. Is it easy to start the process again. Or is it a fault with the device.

Thanks in advance.
Title: Re: Re: system message
Post by: S.Prime on January 20, 2013, 08:21:43 AM
Quote from: midi24 on January 20, 2013, 07:51:09 AM
When I switch on my nexus 7 it gives me the message.

unfotunately the process com.google.process.gapps has stopped.

I have also noticed that my google play store app is not working.
Does anyone know what this means. Is it easy to start the process again. Or is it a fault with the device.

Thanks in advance.

If you are rooted, you can reload the latest version of gapps (Google Apps) from Google, if not you can try going to Settings - Apps, then select each Google app and stop then clear cache and data,  note you may have to enter your account information again. The ultimate resolution would be a factory reset.



Sent from my Nexus 10 using Tapatalk HD
Title: Re: Re: system message
Post by: midi24 on January 20, 2013, 09:19:18 AM
Quote from: S.Prime on January 20, 2013, 08:21:43 AM
Quote from: midi24 on January 20, 2013, 07:51:09 AM
When I switch on my nexus 7 it gives me the message.

unfotunately the process com.google.process.gapps has stopped.

I have also noticed that my google play store app is not working.
Does anyone know what this means. Is it easy to start the process again. Or is it a fault with the device.

Thanks in advance.

If you are rooted, you can reload the latest version of gapps (Google Apps) from Google, if not you can try going to Settings - Apps, then select each Google app and stop then clear cache and data,  note you may have to enter your account information again. The ultimate resolution would be a factory reset.



Sent from my Nexus 10 using Tapatalk HD


Thanks S.Prime.
I carried out a factory reset.
Ive only had the device a short time, so there was not a lot of data to lose.
The google store app is now working, and the system message no longer appears.
Thanks for your help
Title: Re: system message
Post by: CCC999 on February 03, 2013, 05:58:29 PM
I too had this exact issue. Use my Nexus 7 for work, and was at a conference. Issue started after I tried to cancel a bunch of app updates. Had limited access to WiFi, and they had built up, but I needed the bandwidth to reply to emails. Thought I was safe but apparently hosed the corporate account I had on the device. Tried everything no luck, next will be total wipe and start over. Can't root due to corp security requirements....