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2012 Nexus 7 Discussion Forums (1st Generation) => Nexus 7 Help => Topic started by: pplir2000 on January 26, 2013, 08:54:11 AM

Title: First time user
Post by: pplir2000 on January 26, 2013, 08:54:11 AM

Hi everybody, Just got my N7 today. Can't get past the initial sign-in. Am using the same details as I use for Google on PC but Nexus says it is wrong? Any help most welcome.

Title: Re: First time user
Post by: matt on January 26, 2013, 09:58:19 AM

Make sure the wifi is on and you are connected to your router. Double check the gmail address. Try changing the gmail password from the pc.

Title: Re: First time user
Post by: S.Prime on January 26, 2013, 12:05:00 PM

To expand on Matt's suggestions, skip the initial Google account setup, completing the remainder of the initial setup. Then swipe down from the top right side of the screen and tap "Settings" - tap "WiFi" and verify that you are connected to your wifi router. Then tap your "Home" icon (Center bottom of screen) and Chrome and verify that you have internet access. Verify on a PC that you have the correct Gmail address and password. Then on the Nexus 7 go back to "Settings" and tap "Accounts" then tap "Add Account" and select "Google" and enter your full Gmail address and password and it should setup the account without any issues.