The #1 Nexus 7 News, Discussion and Fan Site!

2012 Nexus 7 Discussion Forums (1st Generation) => Nexus 7 Help => Topic started by: kyoo on July 19, 2012, 11:05:59 AM

Title: Nexus 7 Screen Loose?
Post by: kyoo on July 19, 2012, 11:05:59 AM

Has anyone had this issue on these boards?

http://gizmodo.com/5927288/is-your-nexus-7s-screen-loose (http://gizmodo.com/5927288/is-your-nexus-7s-screen-loose)

http://phandroid.com/2012/07/18/nexus-7-units-suffering-from-screen-separation-issues/ (http://phandroid.com/2012/07/18/nexus-7-units-suffering-from-screen-separation-issues/)

Title: Re: Nexus 7 Screen Loose?
Post by: frank on July 19, 2012, 02:54:18 PM

Yes.  XDA fix didn't work for me.  Waiting to hear on RMA.  Still usable at least.

Edit: Submitted RMA request through email and got an auto-reply immediately.  The real RMA email came 2 days later.  Includes a link to "re-purchase" a new device.  I believe they just put a hold on your credit card, but there will be no actual charges once they receive the return.  There's also a separate email with a shipping label to return the original.  I have 21 days to return the original after I receive the new one.  We'll see how long it takes to get the replacement, but pretty good customer service so far.