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2012 Nexus 7 Discussion Forums (1st Generation) => Nexus 7 Help => Topic started by: Scott99 on July 23, 2013, 01:39:37 PM

Title: HAVING MAJOR ISSUES WITH MY NEXUS 7 !!!
Post by: Scott99 on July 23, 2013, 01:39:37 PM

My Nexus 7 has gone insane on me. Keep getting error messages stating that the keyboard has stopped working. Then of course, it asks if I want to file a report, BUT, the keyboard doesn't work, so obviously I can't file a report. Then, another massive problem, I can not access the Google Play Store. I've even restored the app to version 2.0 (factory), and it doesn't work. Is there a way to delete it and then add the Google Play Store ? BTW, I am not rooted, nor have I ever rooted. Any help would be greatly appreciated.

Title: Re: HAVING MAJOR ISSUES WITH MY NEXUS 7 !!!
Post by: S.Prime on July 23, 2013, 06:18:30 PM

Have you tried a hard reset? Just power down your tablet by holding in the power button and then power it back on.

Sent from my Nexus 7 using Tapatalk 4 Beta

Title: Re: HAVING MAJOR ISSUES WITH MY NEXUS 7 !!!
Post by: JayJ on July 24, 2013, 04:09:19 AM

Or try removing your Google account and then re-adding it...

Sent from my Paranoid Nexus 7 using Tapatalk 4 Beta

Title: Re: HAVING MAJOR ISSUES WITH MY NEXUS 7 !!!
Post by: bjs229 on July 24, 2013, 04:46:52 AM

Sounds like restore time.

Sent from my Nexus 7 using Tapatalk 4 Beta

Title: Re: HAVING MAJOR ISSUES WITH MY NEXUS 7 !!!
Post by: Scott99 on July 24, 2013, 10:00:34 AM

Quote from: bjs229 on July 24, 2013, 04:46:52 AM

Sounds like restore time.

Sent from my Nexus 7 using Tapatalk 4 Beta

Do you mean restore to factory ? If I re-add all of my apps, does it cost again ? I know on iOS it doesn't.

Title: Re: HAVING MAJOR ISSUES WITH MY NEXUS 7 !!!
Post by: S.Prime on July 24, 2013, 11:35:33 AM

Your purchased Apps will be available for re-install when you access Google Play at no cost.

Title: Re: HAVING MAJOR ISSUES WITH MY NEXUS 7 !!!
Post by: Scott99 on July 24, 2013, 01:31:28 PM

Quote from: S.Prime on July 24, 2013, 11:35:33 AM

Your purchased Apps will be available for re-install when you access Google Play at no cost.

Thanks S. Prime. Problem is I have a ton of apps, I'm guessing I should sync my Nexus 7 to my computer so my computer will show all the apps I have.

Title: Re: HAVING MAJOR ISSUES WITH MY NEXUS 7 !!!
Post by: S.Prime on July 24, 2013, 01:52:47 PM

When you access the Play Store, you can choose "My App" and it will list all the app that you have purchased and in most cases the free apps that you have downloaded as well. Then you can reinstall from there.

Sent from my Nexus 7 using Tapatalk 4 Beta

Title: Re: HAVING MAJOR ISSUES WITH MY NEXUS 7 !!!
Post by: Scott99 on July 24, 2013, 02:34:01 PM

Quote from: S.Prime on July 24, 2013, 01:52:47 PM

When you access the Play Store, you can choose "My App" and it will list all the app that you have purchased and in most cases the free apps that you have downloaded as well. Then you can reinstall from there.

Sent from my Nexus 7 using Tapatalk 4 Beta

Awesome, Thanks !