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2012 Nexus 7 Discussion Forums (1st Generation) => Nexus 7 Help => Topic started by: elisa on January 20, 2014, 07:36:16 AM

Title: Boot up screen
Post by: elisa on January 20, 2014, 07:36:16 AM

Hi please can you help my nexus 7 is stuck on the boot up screen where you have the four colours that come together, it won't go any further and if I switch it off it comes on again doing the same thing. Thanks in advance for your help.

Title: Re: Boot up screen
Post by: matt on January 20, 2014, 07:25:05 PM

Will it boot in safe mode? Hold power until you see Google, release power then hold volume down until boot finishes. Disable recent apps especially launchers and try again.

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Title: Re: Boot up screen
Post by: JayJ on January 22, 2014, 07:56:51 AM

If Matt's suggestion doesn't work then you may be forced to perform a factory data reset. You'll lose your data, movies, books, music et cetera but hopefully you'll have a working tablet again.

From off, hold volume down and the power button to boot into the bootloader. Use volume down to navigate to recovery and the power button to select recovery. Once you see the android on his back and a red exclamation press and hold the power button and press volume up once to enter recovery mode.
Now press volume down to scroll to wipe data/factory reset and press the power button to select it and then scroll down to Yes - Wipe all user data, again pressing the power button to confirm.

Your device will be reset to factory values and you'll then need to set up again.

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