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2013 Nexus 7 Discussion Forums (2nd Generation, Nexus 7 FHD, Nexus 7.2) => New Nexus 7 Help (2nd Gen) => Topic started by: Dewmaniac on April 04, 2014, 08:50:10 PM

Title: Nexus 7 crashes while watching Netflix, reboots itself and fries to update Chrom
Post by: Dewmaniac on April 04, 2014, 08:50:10 PM

My nexus will play all day with Netflix to Chromecast with no problems. But, when I try to watch Netflix just on the nexus itself, within five to ten minutes the nexus shuts itself off and reboots. As soon as it finishes rebooting, it tries to update Google chrome. I tried disabling chrome to see if the problem would fix, but no. The nexus will continue to crash every time I try to use Netflix on the tablet itself.

Other than formatting the tablet or sending it back , has anyone else had this problem and found a fix for it? Very frustrating when I want to watch my tablet instead of the living room TV. It never used to do this before. I've had the tablet three+ months and this just started a couple weeks ago.

Title: Re: Nexus 7 crashes while watching Netflix, reboots itself and fries to update Chrom
Post by: S.Prime on April 06, 2014, 06:55:46 PM

I would go to Settings / Apps / Netflix and uninstall. Then go to the Google Play Store and reinstall Netflix and see if the issue is corrected.

Sent from my Nexus 7 using Tapatalk

Title: Re: Nexus 7 crashes while watching Netflix, reboots itself and fries to update Chrom
Post by: JayJ on April 20, 2014, 08:31:33 AM

I'm assuming your talking about the Netflix application here? Your not using Netflix through Chrome are you?

If your using the app then you could try clearing the data and cache from the Netflix app first. If that doesn't work then clear data, uninstall and reinstall as Prime has said.

Sent from my Nexus 5 using Tapatalk