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2012 Nexus 7 Discussion Forums (1st Generation) => Nexus 7 General Discussion => Topic started by: kenzie0084 on October 20, 2014, 08:12:21 PM

Title: Warranty
Post by: kenzie0084 on October 20, 2014, 08:12:21 PM

Buyer Beware!!!!  ASUS doesn't honor their Warranty.  My 11 year old bought the Nexus 7 with two years of saved up birthday money.  It went bad in 4 months.  Sent it in and they told me the Motherboard is not under warranty.   WOW!!  I would think ASUS would stand by their product and honor the warranty.  Instead they sent an insulting e-mail stating it would cost $264 to fix the $200 new in box Nexus 7 2013.

Title: Re: Warranty
Post by: matt on October 21, 2014, 12:09:24 AM

I would sign on to XDA forum, find one of the threads by scott@asus and get his help.

http://forum.xda-developers.com/showthread.php?t=2846136
ASUS Answers

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