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Nexus 7 Google Play Store And Other Content Forums => Nexus 7 Google Play Account Discussions => Topic started by: ecibulldog on August 04, 2012, 04:19:18 AM

Title: no $25.00 credit
Post by: ecibulldog on August 04, 2012, 04:19:18 AM

I went online and purchased an app with my credit card. I was billed for the purchase ,no credit, and another $1.00 was added on to the purchase for some reason. I called Google but received no satisfactory answer, so beware of ordering paid apps from google...
Has anyone else had this problem with buying paid apps. Don't know how you get the credit.
I am thinking about returning this Nexus 7 back to where I purchased it...

Title: Re: no $25.00 credit
Post by: fxsarge on August 04, 2012, 06:59:05 AM

Under billing options you will have a new option called Google play credit and it shows you the amount you have left.

The extra dollar they charge is something they do to all credit cards that have not been previously used in the play store to ensure they are real. You can dispute the charge with your credit card company if you feel strongly about it.

Title: Re: no $25.00 credit
Post by: Undo on August 04, 2012, 07:12:49 AM

As fxsarge says, it's the method of payment that is the key. When making the purchase, choose Google Play Credit, not credit card. If your credit doesn't exist (yet) don't proceed with the purchase until you find out why the $25 credit isn't there.

I suspect the extra dollar charged was merely an authorization that will come back off your bill in a few days.

Title: Re: no $25.00 credit
Post by: birdastrompgman on August 04, 2012, 07:25:19 AM

Was the app cost over $25?  If your credit - app cost < $0.00, you can't use your credit.

Title: Re: no $25.00 credit
Post by: ecibulldog on August 04, 2012, 09:31:49 AM

Yes, I made the mistake using my desktop and ordering the app by credit card, not tablet using play. No big deal.. I will forget about the charge as the amount is a small amount. Thanks for the help everyone. I've got it sorted out now. The app wasn't any good anyway...
My vision is not too good anymore, so I might have to move up to a bigger screen i.e. Ipad 2.
Thanks again,
Walter

Title: Re: no $25.00 credit
Post by: fxsarge on August 04, 2012, 11:05:03 AM

Asus transformer infinity a try before you jump off the android ship or wait for the next Motorola tablet

Title: Re: no $25.00 credit
Post by: ecibulldog on August 04, 2012, 03:02:07 PM

FXSarge,

Yeah, that looks mighty good... Might wait for the Microsoft table and see what it looks like with Windows 8.

Title: Re: no $25.00 credit
Post by: fxsarge on August 04, 2012, 03:49:38 PM

The Microsoft os will follow suit to to their current mobile os with all the boxes and I can't say I'm a fan.

Its traditional though Microsoft goes after function over form so it may perform very well but won't be for me.