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Author Topic: Unable to connect to Verizon Fios modem  (Read 999 times)

Offline sftamx1

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Unable to connect to Verizon Fios modem
« on: November 10, 2012, 07:52:10 AM »
I just received my new Nexus 7. I tried at home to connect to my Verizon Fios modem, but it just stayed on the connecting screen.I have connected with wi fi  many other laptops and cell phones on my modem so I know that it's working fine.
I then went to the local Panera Bread, where the 7 connected fine,and I was able to do an initial set up,so I know the tablet works as well.
Any ideas on what to do? Are there settings in my Verizon modem I need to change, and if so, how do I do that?   Thanks for any help!   



Offline bjs229

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Re: Unable to connect to Verizon Fios modem
« Reply #1 on: November 10, 2012, 12:06:08 PM »
What is the error message that you are getting?
Sometimes it is as simple as a mistaken 8 for B. I would forget your connection when it shows in wifi settings and then restart the process. Please keep us posted. I had FiOS and it worked fine.

Offline sftamx1

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Re: Unable to connect to Verizon Fios modem
« Reply #2 on: November 10, 2012, 07:24:14 PM »
Yes, all have been double checked.... when I go to connect, it just shows my Modem ID, and "connecting" will show but the Nexus will never connect. Password is correct.No error messages.

Offline sftamx1

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Re: Unable to connect to Verizon Fios modem
« Reply #3 on: December 01, 2012, 09:17:06 AM »
As an update, when the 7 asked for the password on the connect to my modem screen, I entered my password. It didn't connect. When I put in my WEP key number, it connected.  Just amounted to misunderstood terminology........

Offline bjs229

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Re: Unable to connect to Verizon Fios modem
« Reply #4 on: December 01, 2012, 10:31:32 PM »
Glad you got it figured out.

Sent from my Nexus 7 using Tapatalk 2

 


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