collapse

Author Topic: My just bought Nexus 7 keeps exiting apps after 5 or so seconds It's unusable.  (Read 1048 times)

Offline schmat

  • Newbie
  • *
  • Posts: 2
  • Popularity: 0
    • View Profile
I bought my Nexus 7 a week ago. In fact, it's a Christmas present for my girlfriend  (I'm travelling 600 miles to see her on Thursday to give the present). I used it for a few days. I wanted to be able to show her how it worked, put apps on it, a couple of albums etc. Now it won't work. Every time I go into an app, let's say Google Chrome, it will exit after about 5 seconds. Same thing with all apps. Sometimes I get an error message, sometimes I don't (I mostly don't). I've rebooted it many times. And if it's a question of installing the new software - I'm not even able to do that because google quits after a few seconds. I just clicked into skype there now and it says something about reporting a crash (and that was after I deleted the cach for skype, thinking that might solve the problem).

Help. I don't want my train tickets to have gone to waste, I really want this to be a great present. I'm so disappointed...


Thanks in advance.



Offline schmat

  • Newbie
  • *
  • Posts: 2
  • Popularity: 0
    • View Profile
And even when I try to contact google to return it, the link doesn't work! I click return faulty item and then a new page loads with only the google badge.
http://support.google.com/googleplay/bin/static.py?hl=en&ts=2715807&page=ts.cs
So disappointed in the service...

Offline S.Prime

  • PM if You have a Forum Issue
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2017
  • Popularity: 80
  • Galaxy S3-TPT-HTC Flyer-Nexus 7 & 10-Rooted 100%
    • View Profile
Before returning it I would try a factory reset.

Sent from my SCH-I535 using Tapatalk 2

IT Service Professional - I just want a device to be productive.

Offline loociddreemr

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 708
  • Popularity: 25
  • OG Droid-Razr MAXX-Nexus 7
    • View Profile
Sounds like you may have installed something that conflicts with a system process. You can start removing apps one at a time until it's fixed, starting with the most recent.  A factory reset might be your best option. Almost guaranteed fix, no worries.

Sent From my Razr Maxx (iKreaM.4.1.2.AOKP) via Tapatalk 2

Offline birdastrompgman

  • Hero Member
  • *****
  • Posts: 840
  • Popularity: 28
    • View Profile
> Settings > Backup & reset > Factory data reset

If that doesn't work, it's electronic infant mortality, & you'll have to return it.

I'm not the lowest of the low, but I am the slowest of the slow.
« Last Edit: November 27, 2012, 09:34:22 AM by birdastrompgman »
Bird has seen >650 North American bird species
Rooted Nexus 7
49.5 mpg avg for 53k miles in non-hybrid Scion xB
Retired 9 yrs, and loving it

Offline bjs229

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2682
  • Popularity: 47
    • View Profile
Did you ever hook this up to a computer? How did you add the music? I am thinking the reset is your best bet right now.

Offline bjs229

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2682
  • Popularity: 47
    • View Profile
Please let us know how you are getting along.

 


Ledger Wallet protects your bitcoins

* Top Boards

* 'Like' And 'Follow' Us!

* Top Posters

bjs229 bjs229
2682 Posts
JayJ JayJ
2100 Posts
S.Prime S.Prime
2017 Posts
Babyfacemagee Babyfacemagee
1261 Posts
matt matt
936 Posts
birdastrompgman birdastrompgman
840 Posts
loociddreemr loociddreemr
708 Posts