Nexus 7 sound troubleshooting

[battler23]

I've gone through quite a few forums trying to find a answer to this problem, I bought my Nexus 7 today & it was working fine with no issues, after a few hours the sound cut out randomly. I tried using headsets to see if maybe the speaker blew out but even with headsets I have no sound, sometimes a muffled noise. Any solutions to this? As it seems to be a software issue

Edit: I also made sure inside of settings that all volumes are set to max, and made sure that it was not in silent mode, still no sound from anything.

[birdastrompgman]

Have  you tried rebooting your Nexus  7?

Sent from my MK808 using Tapatalk 2

[battler23]

Have  you tried rebooting your Nexus  7?

Sent from my MK808 using Tapatalk 2

Multiple times, I also thought it might be an app disturbing it so I formatted the device back to factory default, still no luck :/

[birdastrompgman]

Ouch.   You've verified the hardware volume buttons work?

Sent from my MK808 using Tapatalk 2

[S.Prime]

With out of the box issues that a factory reset did not solve, I would return it for a replacement.

IT Service Professional - I Just Want a Device to Be Productive