2012 Nexus 7 Discussion Forums (1st Generation) > Nexus 7 General Discussion
Nexus 7 randomly shutting down
mcf57:
I have a 2012 Nexus 7 (32gb) that seems to be shutting down randomly. At first, I thought it was its Blurex magnetic case. I eliminated the case, but it still randomly shuts down. In ALL cases, getting it to turn back on requires connecting its charger. Sometimes the battery symbol comes back within 5 seconds. Sometimes it requires me to hold the power button down for at least 15secs.
I upgraded it from Android 4.3 (Jelly bean) to 4.4 (KitKat) and still have the same problem. I even did a factory reset; cleared and wiped it all out. Same thing. In order to get any real functionality out of it, I have to totally shut it down after EVERY use.
Is there ANY solution to this problem or is this a sign that the tablet is failing & some sort of hardware problem? I have had it just over a year (of course this would happen AFTER the warranty) and its already been serviced once (under warranty) so if it is failing again, then I will soon be looking elsewhere for a tablet.
S.Prime:
You did not mention if the tablet shuts down while connected to the charger. If shut down does not happen when charging I would look for a battery problem.
Sent from my SCH-I535 using Tapatalk
mcf57:
Yea,I don't believe it shuts down at all during charging and charges fine. At least I don't remember it doing this, but will have to double check this. If it is indeed a battery problem, I take it this is not something I can easily fix, correct? (assuming since the unit seems totally enclosed & no battery cover or access to battery compartment)
Also, not sure if this matters & I just thought of these, but this problem will occur at ANY charge level of the battery too. 100%, 50%, 23%, etc. It doesn't matter how full or empty the battery is, it will still randomly shut down if I leave it on. And it seems it will ONLY happen when after it goes to sleep. it never shuts down while I am in the middle of using it.
S.Prime:
The back cover does snap off exposing the battery, which is attached with double sided tape connected with a wire lead to the terminal. There are tutorials available on the internet and if you are not timid, it is not that difficult. The key is to determine if it is the battery before investing in a new one.
Sent from my SCH-I535 using Tapatalk
matt:
Check for an intermittent connection, a rapid cooling when turning off the screen may be exposing the fault. Just a guess.
Sent from my Nexus 7 using Tapatalk
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