2012 Nexus 7 Discussion Forums (1st Generation) > Nexus 7 General Discussion

Warranty

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kenzie0084:
Buyer Beware!!!!  ASUS doesn't honor their Warranty.  My 11 year old bought the Nexus 7 with two years of saved up birthday money.  It went bad in 4 months.  Sent it in and they told me the Motherboard is not under warranty.   WOW!!  I would think ASUS would stand by their product and honor the warranty.  Instead they sent an insulting e-mail stating it would cost $264 to fix the $200 new in box Nexus 7 2013.

matt:
I would sign on to XDA forum, find one of the threads by scott@asus and get his help.

http://forum.xda-developers.com/showthread.php?t=2846136
ASUS Answers

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