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« on: July 21, 2012, 10:22:25 PM »
Credit card SNAFU! Google tried to charge my card Wednesday night to ship it on Thursday. AMEX blocked it, I fixed it within 40 minutes. It was never shipped, and Google people on phone can only tell me that maybe (maybe...) it might get shipped by next week. At first they said it might be another three or four weeks, as if it was like a new order. Then they check with their supervisor and very politely say 'I have good news" their supervisor tells them those credit card denials that get fixed are manually bumped back into que. Actually they have no real insight on my account, and are only hoping it might happen. I am not faulting the people on the phone, they are very nice and as helpful as they can be, but they have no power to do anything except tell me what the consensus of opinion is amongst themselves on when it might ship.
Anybody else being told this also? I ordered mine July 6th, should have shipped by 19th to receive on 20th. I'm still waiting.
The frustrating part is it may take a month??? I fear the worst.