Google Play Orders Outside the USA

[valar84]

OK, I'm raging now. Don't misunderstand me, my Nexus 7 8GB has been shipped and is on the way. But the real reason I'm raging is that I have just been in the Staples next to my workplace, and what else did I see but a Nexus 7 16GB on display? If I had not preordered the 8GB from Google, I could have just bought it today (or yesterday... or sooner) for 40$ more than I would have, with a 16GB version instead of the 8GB I bought.

I preordered from Google expecting that we consumers who have opted to buy directly from them would have been treated preferentially and getting the devices sooner than anyone else. Turns out those who just went into retail stores not only didn't have to pay shipping costs, but could get their devices earlier than those who preordered. Why even preorder then? I could just have went to my local Staples and asked them to put a copy aside for me instead, would have been better in the end for me, I would have had it cheaper and earlier.

This is not how you create loyal customers Google.

[nexus 7]

I ordered it as I thought like most others did that I would get it early. Now I am told that even though the 1-2 weeks has passed it will not be shipped till next week, so could be the week after before I got it. So I have decided to cancel the order. Only problem is I cant get an answer to my E-mails (first 0ne 6 days ago) and when I phone I get a message saying there is little point holding on as they are too busy. What a bloody shambles. Can't get it and can't cancel it.

[edhunter]

Just ordered the 16gb N7 from Tesco which is due for delivery tomorrow.  Don't know how long they will be in Stock but thought it was worth letting you all know. Fed up of waiting on Google!!!

[nexus 7]

I walked into currys this morning and bought one off the shelf. They only had 5 or 6.

[DaveS]

If you (like me) are anxiously awaiting your N7 in the UK, you might want to take a look at this: http://www.knowyourmobile.com/blog/1493163/google_nexus_7_uk_deliveries_delayed.html

[edhunter]

Google have just charged my card and my order has jumped to the top of the Google play order list. I ordered the 16gb on 3rd July in UK so hopefully everyone else will start to receive their tablets and this nightmare can end!!!

[DaveS]

There is a move to get Google to refund postage. The petition is here http://www.change.org/petitions/google-inc-refund-shipping-charge-for-nexus-7-purchases-made-through-google-play-store# if you want to sign.

[nexus 7]

That sems a bit harsh.
I think we should just call them names.

[DeadlyAura]

Ebuyer pulled my pants down, email received -

We're really sorry that the order you recently placed for Nexus 7 has been delayed. Unfortunately Asus let us down with a delivery that was due in this week.

We're hoping to have your item to you by Thursday 26th July, but we'll keep you posted if there is any change.


Kind regards,

Ebuyer Sales Team


Gits, not happy since ive read this topic and it looks like I could have just gone down the road and bought one in currys or tescos, gutted.  Looks like ive got to wait a week now (

[S.Prime]

There is a move to get Google to refund postage. The petition is here http://www.change.org/petitions/google-inc-refund-shipping-charge-for-nexus-7-purchases-made-through-google-play-store# if you want to sign.

I caution everyone to read online petitions closely to make sure that you are not agreeing to allow them to use your contact information.

[edhunter]

Looks like all the 16gb ordered in the UK from the play store are shipping out. I received mine this morning. 

[CBers]

Still awaiting delivery of my Google Play order, but will be refusing it as I bought one from eBuyer, and GOOGLE wouldn't cancel the order !!

Should be refused today 

[S.Prime]

Out of curiosity, if you refuse your Google Play order, do you incur a restocking fee or shipping fee as described in Google's return policy?

[CBers]

I would hope not.

I refused delivery about an hour ago without it ever coming into my possession and I never opened the parcel.

[S.Prime]

It will be interesting to know if you incur any costs, just for future reference.