I would be most appreciative for your opinions on my most recent issue with my new Nexus 7 2013.
When I received my new Nexus 7 I went to settings, About Tablet and checked System Updates. It showed that system was up to date.
I had 4.3.
A few days later, when checking System Update again, it displayed that a 4.3 Update was available. I chose Restart and Install.
It proceeded to install the update, rebooted to Google and the multi-colored X but would not go to the home screen.
I called Google Play Tech Support person had my go through the steps of performing a wipe cache partition. This did not solve the problem.
We tried a couple of times and still on rebooting I would get to the multi-colored X but no further.
So, the Google Play tech person made arrangements for me to return my Nexus 7 for a new replacement.
Well, I received the new replacement.
When I go to About Tablet, again it shows that a 4.3 update is available again. I am hesitant to restart and install concerned it the same thing will happen.
Important Info: my Android Version is 4.3 with Build Number: JWR66N
The tech person told me that there have been a few updates to my Build. The newest ends with a Y.
I assume the 4.3 update is for updating to the newest Y build.
Question:
Should I take the chance and Restart and Install the update and assume that the issue I had with my first Nexus 7 won't happen again or forget installing the update?
I am not sure if this is a major issue for updating with Nexus 7 or just a coincidence.
Please Help!
RichardM
rm289b@verizon.net