April 28, 2024, 05:40:39 PM

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Messages - dwhistle

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1
Actually, I decided to try one last thing.  I did another FDR and logged in with a secondary gmail account instead of my usual one.  Now my device works perfects after an hour of use.  Any ideas why this is?

2
Thanks. I've been running a classic stability test from the Android app for 20 minutes and no errors have come up.  Before that I tried to watch a few short Youtube clips as a test and each one crashed after a few minutes. 
 This thing is ridiculous.  I'll just return it and hope the third one is good.  Thanks for all the help.

3
Even with all the non Android apps deleted it still froze again.  Here is what the Preview feedback for the crash report says.  "Event log: app not responding"  "Activity: com.android.chrome/come.google.android.apps.chrome.Main.  "Caused by: ANR keyDispatching TimeOut"
   The last line of the system log says "D/dalvikvm (6241): WAIT_FOR_CONCURENT_GC blocked 23ms

Any help is appreciated. 

4
It seems to automatically reload my apps after It syncs with my Google account.   Also, I didn't delete anything but apps such as BBC, Facebook, Translate etc. 

5
Okay,new info.  I deleted all the apps that I could find (a few language translation apps and a dictionary) and did another FDR.  I used the device for a few minutes to open a couple of web pages and then I got the message as to whether I would like to automatically send reports to Google.  When I clicked the "X" the browser crashed and gave me the "Chrome is not responding" message.  I re-opened Chrome and started browsing again.  This time it crashed sooner and gave me the "Chrome is not responding" message again. This time I chose "close" and the whole OS seems to crash.  I got the message "launcher is not responding" after the screen came back on, and now it's saying "Setup Wizard isn't responding". 

6
My wifi is pretty good.  Three Macbooks and an ipad in the house never have a problem.  Also, my first N7 (the one they replaced), crashed just a much on other networks. I have not had the new one long enough to try it elsewhere.  I really appreciate the response btw.  I don't know anyone else who has a Nexus 7, so I have been feeling pretty alone in this issue.  Could this be a problem with one of my apps?
 I'm going to try to trash all the non-essential apps and do another FDR to see if that helps. 

7
Sure.  It's a N7 16g.  It freezes and gives me the message that Chrome has stopped responding, or else the screen just goes blank and it reboots. This is the one that they just sent two days ago as a replacement.  It did this on a variety of web pages, including 4 separate hard crashes on the Google play support page as I was trying to find the phone number.  I am not trying to perform any specific tasks other than view web pages with the browser.  My previous Nexus would also hard crash while viewing ebooks and PDF files with Moonreader as well as the Android doc reader app. 

Please let me know if there are any other details that would be helpful.

8
Both the Chrome and Firefox browser constantly crashed on my N7, as well as Moonreader.  I returned it and the new one does the same thing right out of the box.  I did everything that Google support suggested: cleared Cache, did FDR and rebooted, and nothing helps.  Right now I am trying to get a refund but Google is dragging their feet.  This device has been a huge disappointment.  Can anyone help?   I either get an error message after the app crashes or sometimes just a black screen and reboot. 

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