Quote from: sixpack on July 24, 2012, 06:11:08 AM

Yea, charged it up, did nothing. Heard from customer service yesterday, i should charge another 249.00 to my card and order a replacement and then send back the broken one and
 if they determine that i didn't break it, they will take the second 249.00 off my credit card.

I would have said "I'll send it back and you can replace it or refund my money. Please give me an RA number."

Have you tried the old "hold the power button for ten seconds" trick?

got ahold of tech support on the phone, they walked me through the hold for 10 sec, and a couple other things. Still doesn't work.
he said that he would pass the problem on to someone else and they would get back to me, 3 days later they told me to order another one and send the broken one in so they could verify it was broken and refund the money. Another 3 days passed and no word on when replacement will ship.

i am writing them a letter asking for refund and forget the replacement.

target has ipad 2 for 399 with a 25.00 target credit, so for about 125.00 more that the Nexus I can get an Ipad, but more importantly, i will get customer support..

got mine 16gb yesterday.

My suprise was that it was DOA.
hit the power button and the Google logo appeared for a second, then vanished and nothing.......

Called customer support and the said that they would pass the issue to a supervisor and get back to me....haven't heard anything since