Two Steps Forward - Two Steps Back

[bjs229]

That is an annoying problem. Unacceptable for sure. Mine has a little bit of screen lift but not enough for me to be without it for a couple weeks. I hope you have better luck with the new one!

[paxham]

This comes under the heading of "boy do I feel stupid".  I just got off the phone with Nexus tech support.  The problem was not that the jack was not working, but that when you switch from speakers to headphones or external speakers the volume controls change.  I guess there are separate controls depending on how you are listening.  So after being advised to, I turned up the volume and yes I could hear.  Besides feeling "stupid" I also felt happy since Walmart's return policy on tablets is only 15 days.

So happy ending.  Now, on to bigger and better things.

[Tiny]

Glad that your problem is solved and even happier that you shared the solution.  I'm sure that many are like me and learned something new about the Nexus 7 from your experience.  This is a great example of why I like forums.

[bjs229]

I was going to ask you if you tried turning the volume up but didn't think that could have possibly been the issue. Glad you got it sorted!