Very Cool! But...

[radiocycle]

My 2nd Gen N7 came Friday and it is really cool!  I'm having fun loading it up with my favorite apps, widgets, etc. but I had one small 'glitch'.  The cord that came with it to charge it up won't properly attach!  The large end that goes to the charger is fine but when I try to plug it in to the tab, it won't go.  Now I haven't sat down and looked at the connector with a magnifying glass yet but without forcing it, it just won't go.  Fortunately, I still have my Gen 1 charger that works with this on just fine.  And the cord will work with the new charger.

So I called Google Customer Service and was told that they can't just send me a cord, or just the charger and cord.  I would have to pack up the whole tab with everything that came with it and they would send me another, I guess.  But I just think (and I told them so) that's lame!  They should be able to just toss a cord in an envelope and send it to me to make me a happy customer, but alas... no way!

So I do have cords I can use but I figured it might go a different way.  Live 'n learn...

radio

[birdastrompgman]

Sounds like they shipped you a mini-USB cable instead of a micro-USB cable. Stupid of them to risk losing a  customer over the price of a cable + shipping.


Sent from my rooted Nexus 7 @ 49.4 mpg

[radiocycle]

Yeah, for sure... but I'm using my old cable and it works fine.

[bjs229]

Does Android still use that bigger size male tip? Kind of strange. Have you looked in the light and made sure it was the bigger size?

Sent from my Nexus 7 using Tapatalk 4

[radiocycle]

Does Android still use that bigger size male tip? Kind of strange. Have you looked in the light and made sure it was the bigger size?

Sent from my Nexus 7 using Tapatalk 4

Nah, the sizes are nominally correct.  It's just the small size usb connector that has a small defect that I can't seem to fix.  It just burns my onions that GP won't just send me another cord so that I don't have to give up my tab for a couple weeks turn around...

r

[bjs229]

Yeah, I agree Radio. It is annoying that with a brand new purchase they make the customer suffer. Unacceptable.

Sent from my Nexus 7 using Tapatalk 4