September 22, 2017, 07:39:38 AM

collapse

Author Topic: Jelly Bean update keeps appearing  (Read 1094 times)

Offline Longcove

  • Newbie
  • *
  • Posts: 12
  • Popularity: 0
    • View Profile
Jelly Bean update keeps appearing
« on: November 14, 2013, 02:21:47 PM »
Hi: I've got a Nexus 7 2013 running 4.3. Every so often I get an update saying upgrade to Jelly Bean 4.3. Odd, but I tried it anyway. After restart the update quits. Restarted and the tablet works OK. Tried it on a few occasions with the same result.
Anyone know why this is happening?
Also, will it prevent the 4.4 KitKat update arriving on my tablet, because it thinks I haven't upgraded to 4.3 yet?
I assume that 4.4 is now available but it hasn't appeared on the tablet.
Thanks.
Donald



Offline S.Prime

  • PM if You have a Forum Issue
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2017
  • Popularity: 80
  • Galaxy S3-TPT-HTC Flyer-Nexus 7 & 10-Rooted 100%
    • View Profile
Re: Jelly Bean update keeps appearing
« Reply #1 on: November 14, 2013, 02:38:59 PM »
What is the build number of your 4.3?

Sent from my Nexus 7 using Tapatalk

IT Service Professional - I just want a device to be productive.

Offline JayJ

  • Android Jedi
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2100
  • Popularity: 73
  • Long term Android fan, long term A**le hater!!
    • View Profile
Re: Jelly Bean update keeps appearing
« Reply #2 on: November 14, 2013, 02:53:37 PM »
If your on build JSS15R you'll be able to update, if not then I'd suggest you return your Nexus 7 to your point of sale due to the failure to update...

Sent using the Force

Nexus 5 stock rooted 4.4 Franco kernel

Nexus 7 FHD stock rooted 4.4

Offline Longcove

  • Newbie
  • *
  • Posts: 12
  • Popularity: 0
    • View Profile
Re: Jelly Bean update keeps appearing
« Reply #3 on: November 14, 2013, 03:40:44 PM »
Thanks Guys: My build number is JSS15J and the Android version is 4.3.
Does the update that wont install brings me to JSS15R?
The update that wont install says upgrade to Jelly Bean 4.3, but this is already running. Or is the update that wont install an incremental update to 4.3? Or is the tablet reporting that 4.2 is installed and so the update keeps on trying to install?
Or, the final or, should I really take it back?
Thanks.
Donald
 

Offline JayJ

  • Android Jedi
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2100
  • Popularity: 73
  • Long term Android fan, long term A**le hater!!
    • View Profile
Re: Jelly Bean update keeps appearing
« Reply #4 on: November 14, 2013, 04:56:37 PM »
It's an incremental, all that changes is the build number. So you go from Android version 4.3, build number JSS15J to Andriod version 4.3, build number JSS15R.

You need to get that update to apply. Either manually if your confident with tech or return it to your piont of sale for a replacement.

Sent using the Force
Nexus 5 stock rooted 4.4 Franco kernel

Nexus 7 FHD stock rooted 4.4

Offline S.Prime

  • PM if You have a Forum Issue
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2017
  • Popularity: 80
  • Galaxy S3-TPT-HTC Flyer-Nexus 7 & 10-Rooted 100%
    • View Profile
Re: Jelly Bean update keeps appearing
« Reply #5 on: November 14, 2013, 08:27:05 PM »
If you are under warranty, backup your data and try a factory reset, then attempt the update, if it fails again, return for a replacement.

Sent from my Nexus 7 using Tapatalk

IT Service Professional - I just want a device to be productive.

 


* Top Boards

* 'Like' And 'Follow' Us!

* Top Posters

bjs229 bjs229
2682 Posts
JayJ JayJ
2100 Posts
S.Prime S.Prime
2017 Posts
Babyfacemagee Babyfacemagee
1261 Posts
matt matt
936 Posts
birdastrompgman birdastrompgman
840 Posts
loociddreemr loociddreemr
708 Posts