I decided to take your advice and carried out a full factory reset.......... The stupid thing frooze during the reset
I have boxed it up and taken it back to where it was bought from. I have had to settle with the device being sent off for repair as the outlet wont exchange it because it is over 21 days since it was purchased. The stupid thing is that it was bought on the 1st of Dec and opened on Christmas day, so this 21 day period for return had already expired. I can only take hope that the shop did say that it was likely, considering the faults, that the manufacturer would probably replace it with a new unit anyway.