Dead after 4.2.1 update followed by Add User Account

[Jacob1900]

Hi,

Performed the downloaded 4.2.1 upgrade. All went fine.
Followed the New User procedure. All went fine.
Shut down. 

NOT able to startup since shut down   
Even not able to start recovery mode.
Also not able to charge battery.

Any help welcome.

thanks.

Jacob

[JayJ]

Try holding the power button for 30 second...

[bjs229]

Jayjs advice should get you going. If not,
I thought I read something about plugging into a computer and then pulling the cord when having the charging issue.

Nexus 7/32 Tapatalk HD

[Jacob1900]

Thanks for the suggestions. Tried everything.
Pushing power for minutes, volume down and power for decades  , but nothing.
Also while coupled to PC no interaction at all.
Try to find kind fellow Nexus 7 user to use the battery.

But  RIP for my precious i guess.

Jacob

[S.Prime]

@Jacob1900

bjs229's suggestion has reportedly worked if you have some start up activity that freezes. The procedure is the connect the tablet to your PC by the usb cable and then power on the Nexus 7. Before the start up freeze you pull the usb cable and then press and hold the power button on the Nexus 7 until it shuts down. Then connect the Nexus 7 to a charger and try for a normal start up.

If you have no start up activity, it is time for an RMA.

Good Luck and keep us posted.

[bjs229]

Thanks Prime for the clarification.  Jacob .Sorry to hear. If this doesn't work ,Please let us know how the replacement situation goes.

Sent from my Nexus 7 using Tapatalk 2