September 25, 2017, 10:59:56 AM

collapse

Author Topic: Help ME :-P  (Read 1504 times)

Offline YoshiDrei81601

  • Newbie
  • *
  • Posts: 36
  • Popularity: 0
    • View Profile
Help ME :-P
« on: December 12, 2012, 09:41:15 PM »
My Play Store app has been force closing when opened. I cannot download or update apps now. WHAT SHOULD I DO???


Current Gadgets: Nexus 7, Nexus 4
Past Gadgets: Galaxy Tab 10.1, Xperia Arc S

Offline JayJ

  • Android Jedi
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2100
  • Popularity: 73
  • Long term Android fan, long term A**le hater!!
    • View Profile
Re: Help ME :-P
« Reply #1 on: December 12, 2012, 10:40:17 PM »
Go to Apps and clear data...

Settings> Apps> All tab> Google Play Store> Clear data...

Did that work??

Sent from my 32GB Nexus 7 using Tapatalk 2

Nexus 5 stock rooted 4.4 Franco kernel

Nexus 7 FHD stock rooted 4.4

Offline YoshiDrei81601

  • Newbie
  • *
  • Posts: 36
  • Popularity: 0
    • View Profile
Re: Help ME :-P
« Reply #2 on: December 13, 2012, 11:45:16 PM »
I already tried that:'(
Current Gadgets: Nexus 7, Nexus 4
Past Gadgets: Galaxy Tab 10.1, Xperia Arc S

Offline JayJ

  • Android Jedi
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2100
  • Popularity: 73
  • Long term Android fan, long term A**le hater!!
    • View Profile
Re: Help ME :-P
« Reply #3 on: December 14, 2012, 01:48:57 AM »
Once you've cleared the data did you try force closing the app?

The other option is to uninstall the updates, clear cache and data, reboot and try Play Store.
There are other fixes but your not rooted so these will not work...
Nexus 5 stock rooted 4.4 Franco kernel

Nexus 7 FHD stock rooted 4.4

Offline S.Prime

  • PM if You have a Forum Issue
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2017
  • Popularity: 80
  • Galaxy S3-TPT-HTC Flyer-Nexus 7 & 10-Rooted 100%
    • View Profile
Re: Help ME :-P
« Reply #4 on: December 14, 2012, 04:14:45 AM »
I would say that you are about to the point of a factory reset.

IT Service Professional - I Just Want a Device to Be Productive

IT Service Professional - I just want a device to be productive.

Offline loociddreemr

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 708
  • Popularity: 25
  • OG Droid-Razr MAXX-Nexus 7
    • View Profile
Re: Help ME :-P
« Reply #5 on: December 14, 2012, 11:25:39 AM »
Before a factory reset, remove your Google account from the device and then add it again. I have seen this correct the issue before

Sent From my Razr Maxx (iKReaM.NeW.ErA.1.0.4) via Tapatalk 2

Offline S.Prime

  • PM if You have a Forum Issue
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2017
  • Popularity: 80
  • Galaxy S3-TPT-HTC Flyer-Nexus 7 & 10-Rooted 100%
    • View Profile
Re: Help ME :-P
« Reply #6 on: December 14, 2012, 12:22:33 PM »
Before a factory reset, remove your Google account from the device and then add it again. I have seen this correct the issue before

Sent From my Razr Maxx (iKReaM.NeW.ErA.1.0.4) via Tapatalk 2

One note on loociddreemr's suggestion to remove your Google account. If your tablet will not accept your Google account after you have deleted it, shut down the tablet and restart it and it should accept it after rebooting.
IT Service Professional - I just want a device to be productive.

Offline fxsarge

  • Hero Member
  • *****
  • Posts: 535
  • Popularity: 15
    • View Profile
Re: Help ME :-P
« Reply #7 on: December 14, 2012, 02:45:29 PM »
Also try removing play store updates

Offline YoshiDrei81601

  • Newbie
  • *
  • Posts: 36
  • Popularity: 0
    • View Profile
Re: Help ME :-P
« Reply #8 on: December 15, 2012, 12:21:06 AM »
Thanks guys  ;), I will try all of those later. -Yoshi-
Current Gadgets: Nexus 7, Nexus 4
Past Gadgets: Galaxy Tab 10.1, Xperia Arc S

 


* Top Boards

* 'Like' And 'Follow' Us!

* Top Posters

bjs229 bjs229
2682 Posts
JayJ JayJ
2100 Posts
S.Prime S.Prime
2017 Posts
Babyfacemagee Babyfacemagee
1261 Posts
matt matt
936 Posts
birdastrompgman birdastrompgman
840 Posts
loociddreemr loociddreemr
708 Posts