February 18, 2018, 11:53:25 PM


Author Topic: It's locked up and won't hard reset  (Read 2446 times)

Offline kerensa

  • Newbie
  • *
  • Posts: 1
  • Popularity: 0
    • View Profile
It's locked up and won't hard reset
« on: August 07, 2012, 07:42:19 AM »
A couple of days ago my Nexus appeared to be switched off. I restarted it and it came up with the "Type password to decrypt data" message.

Now I had never set this option, so I was confused, but I tried a bunch of passwords, all to no avail.

So I thought I'd bite the bullet and hard reset it.

I pressed power and vol up/down and up popped an image of the robot on its back, together with the Start and up/down arrows. So far so good.

But then I realised that none of the buttons would work.

I repeated this a couple more times and finally I got the option to start the reset.

Screen switches to the Google logo and stays there - forever.

I've now run out of options. Anyone else seen this and got through it.

btw I've not rooted it, or installed any other dev tools on it.


Offline birdastrompgman

  • Hero Member
  • *****
  • Posts: 840
  • Popularity: 28
    • View Profile
Re: It's locked up and won't hard reset
« Reply #1 on: August 07, 2012, 08:58:58 AM »
Try support.google.com/nexus

The first thing it says to try is holding the power button for several seconds.  Have you tried that yet?
« Last Edit: August 07, 2012, 09:04:01 AM by birdastrompgman »
Bird has seen >650 North American bird species
Rooted Nexus 7
49.5 mpg avg for 53k miles in non-hybrid Scion xB
Retired 9 yrs, and loving it

Offline S.Prime

  • PM if You have a Forum Issue
  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2017
  • Popularity: 80
  • Galaxy S3-TPT-HTC Flyer-Nexus 7 & 10-Rooted 100%
    • View Profile
Re: It's locked up and won't hard reset
« Reply #2 on: August 07, 2012, 09:13:23 AM »
Hold the power button down for 45 seconds and your tablet should reset.
IT Service Professional - I just want a device to be productive.


* Top Boards

* 'Like' And 'Follow' Us!

* Top Posters

bjs229 bjs229
2682 Posts
JayJ JayJ
2100 Posts
S.Prime S.Prime
2017 Posts
Babyfacemagee Babyfacemagee
1264 Posts
matt matt
936 Posts
birdastrompgman birdastrompgman
840 Posts
loociddreemr loociddreemr
708 Posts