Help our forum grow. Please 'Like' our Facebook Page and 'Follow' us on Google+ and Twitter!
If this is your first time at the forum you may need to REGISTER to post as well as access all site features. CLICK THIS BAR FOR QUICK AND EASY REGISTRATION
Your warranty and purchase should be tied to your mom's Gmail, since she purchased from Google. Send it to her and let her initiate the service request. .. Sent from my SCH-I535 using Tapatalk 2
Here is a link for warranty service.http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2662734 I hope this helps in some way.Sent from my Nexus 7 using Tapatalk 2
My mom bought both my son and I Nexus 7's last August when we were in the states visiting her in Ohio and gave them to us. She ordered them through google directly. We brought them back to Sweden with us, where we live.Now my son's battery seems to be dead and it won't charge. I have switched the battery between his and mine, and the won't charge problem follows the battery. My battery charges just fine in his unit as well.I asked my mom if she still has the receipt she undoubtedly got from google via email at the time, and she doesn't and her email only keeps stuff she discards for one month. So I don't have a receipt.I am assuming these things have a one year warranty, although I don't know that for sure. This product is so new, all of them should still be under warranty, right? So the receipt shouldn't be that much of an issue, especially since google must track these things by serial number?So, my question, does anyone know what I have to do to get google or Asus to replace the battery in my son's Nexus 7?I thought to just buy a new battery, but the only one I could find online was 90 bucks, which seems a bit extreme for a 200 dollar device. My son loves his (as do I, actually) and I would really like to get this fixed. It is only 3 months old.
How did you swap the batteries? If you opened the devices, then you have invalidated the warranties anywhere. Sent from my 32GB Nexus 10 using Tapatalk 2